Privacy policy

2.1 Personal Identification Information

Your name, username, account identifier, and other information you provide when creating or maintaining an account.

2.2 Contact Information

Your email address, telephone number, mailing address, or other contact information you voluntarily provide.

2.3 Professional Information

Information such as your employer, company, job title, profession, trade, certification interests, or other employment-related information when you choose to provide it.

2.4 Account and Enrollment Information

Information relating to your account, course registrations, purchases, enrollments, course access, subscription status, and training history.

2.5 Course and Assessment Activity

Information generated through your use of the training platform, including course progress, lesson completion, practice activity, assessment responses, examination scores, attempts, completion dates, certificates, and other training-related records.

2.6 Communications

Information you provide when contacting IQ LIFTING, submitting forms, requesting support, participating in surveys, communicating through the learning platform, or otherwise corresponding with us.

2.7 Payment and Transaction Information

Information relating to purchases and transactions, such as the product or course purchased, transaction amount, payment status, billing information, and transaction identifiers. Payment card information may be processed directly by third-party payment processors. IQ LIFTING may not receive or store your complete credit or debit card number.

2.8 Device and Technical Information

Certain information may be collected automatically when you access the Services, including your IP address, browser type and version, device type, operating system, language settings, and similar technical information.

2.9 Website and Platform Usage Information

Information about how you interact with the Services, including pages viewed, courses accessed, features used, referring webpages, dates and times of access, session activity, navigation patterns, and other usage information.

2.10 Cookies and Similar Technologies

Information collected through cookies and similar technologies used to operate the Services, maintain user sessions, remember preferences, analyze usage, and improve functionality. Additional information about cookies is provided in the Cookies section of this Privacy Policy.

2.11 Information You Voluntarily Provide

Any other information you choose to provide to IQ LIFTING through the Website, learning platform, forms, surveys, support requests, course activities, or other interactions with the Services.

3.2 We may use Personal Information for the following purposes:

3.2.1 to create, maintain, and manage user accounts;

3.2.2 to process course registrations, purchases, subscriptions, and enrollments;

3.2.3 to provide access to courses, manuals, assessments, practice examinations, training tools, certificates, and other educational materials;

3.2.4 to track course participation, progress, assessment attempts, scores, completion status, and training history;

3.2.5 to administer assessments and provide question feedback, results, certificates, or other course-related records;

3.2.6 to process and maintain records of transactions and payments;

3.2.7 to communicate with you regarding your Account, purchases, courses, assessments, customer service requests, technical support, or changes to the Services;

3.2.8 to maintain internal business, accounting, administrative, compliance, and training records;

3.2.9 to monitor, maintain, secure, troubleshoot, and improve the Website and Services;

3.2.10 to understand how Users interact with our courses, Website, learning platform, and other Services;

3.2.11 to develop, improve, or expand IQ LIFTING courses, educational materials, products, features, and services;

3.2.12 to detect, investigate, prevent, or respond to suspected fraud, misuse, unauthorized access, security incidents, violations of our terms, or other potentially unlawful activity;

3.2.13 to comply with applicable legal, regulatory, tax, accounting, or recordkeeping obligations; and

3.2.14 for other purposes disclosed to you at the time information is collected or with your consent.

3.3 Marketing Communications

Where permitted by applicable law, IQ LIFTING may use your contact information to send you information about new courses, training resources, promotions, product updates, or other services that may be relevant to you.

You may unsubscribe from promotional email communications at any time by using the unsubscribe link provided in the email or by contacting IQ LIFTING. Unsubscribing from promotional communications will not prevent us from sending necessary transactional or service-related communications, such as purchase confirmations, course notices, account notifications, or security messages.

3.4 Data Retention

IQ LIFTING retains Personal Information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide the Services, maintain appropriate business and training records, comply with legal or regulatory obligations, resolve disputes, and enforce our agreements.

Different categories of information may be retained for different periods depending on the nature of the information and the purpose for which it was collected.

Course participation records, assessment results, certificates, purchase records, and related training records may be retained after a User's active course access ends when reasonably necessary for business, compliance, recordkeeping, or customer-support purposes.

3.5 Service Providers

IQ LIFTING may use third-party service providers to help operate the Website and Services, including learning-management platforms, website hosting services, payment processors, email providers, analytics services, cloud-storage providers, and other technology vendors.

These providers may process Personal Information on our behalf as necessary to perform their services. We do not authorize service providers to use Personal Information for purposes unrelated to the services they provide to IQ LIFTING, except as otherwise permitted by law.

3.6 Disclosure Required by Law

IQ LIFTING may disclose Personal Information when we reasonably believe disclosure is necessary to:

comply with applicable law, regulation, subpoena, court order, or other legal process;

protect the rights, property, safety, or security of IQ LIFTING, our Users, or others;

investigate or prevent fraud, abuse, security incidents, or unlawful activity; or

establish, exercise, or defend legal claims.

3.7 Sale of Personal Information

IQ LIFTING does not sell Personal Information in exchange for monetary compensation.

If our privacy practices materially change in the future, this Privacy Policy will be updated accordingly.

4.2 These service providers may receive or process Personal Information only to the extent reasonably necessary to provide services to IQ LIFTING, fulfill transactions, support Users, maintain platform functionality, analyze performance, or perform other authorized business functions.

4.3 Third-party service providers may maintain their own privacy policies and terms governing how they process information. Their handling of Personal Information may also be subject to applicable privacy and data-protection laws.

4.4 Payment information may be processed directly by third-party payment processors. IQ LIFTING may receive transaction details such as payment status, purchase amount, billing information, or transaction identifiers without receiving or storing complete payment-card information.

4.5 The Website or Services may contain links to third-party websites, platforms, applications, or services that are not owned or controlled by IQ LIFTING. This Privacy Policy does not apply to those third-party services.

4.6 IQ LIFTING is not responsible for the privacy practices, security, content, or policies of third-party websites or services. Users are encouraged to review the privacy policies and terms of any third-party service before providing Personal Information.

4.7 IQ LIFTING may disclose Personal Information to service providers, professional advisers, or other third parties when reasonably necessary to operate the business, provide the Services, comply with legal obligations, protect the rights or safety of IQ LIFTING or others, or as otherwise described in this Privacy Policy.

5.2 In connection with such a transaction, Personal Information may be disclosed or transferred to a purchaser, successor, affiliate, investor, adviser, or other party involved in the transaction, to the extent reasonably necessary to evaluate, negotiate, complete, or administer the transaction.

5.3 Any successor or acquiring entity that receives Personal Information will be expected to handle that information in a manner consistent with this Privacy Policy, unless Users are otherwise notified as required by applicable law.

6.2 You may opt out of promotional or marketing emails at any time by using the unsubscribe link included in those communications or by contacting IQ LIFTING.

6.3 You may continue to receive transactional or service-related communications that are necessary to operate your Account or provide the Services, including purchase confirmations, course-access notices, assessment information, password or security notices, and other administrative communications.

6.4 Where available, you may review or update certain Account information through your user profile or by contacting IQ LIFTING.

6.5 Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or other action concerning certain Personal Information we maintain about you.

6.6 IQ LIFTING may be required or permitted to retain certain information even after a request for deletion, including information necessary for legal, tax, accounting, fraud-prevention, dispute-resolution, training-record, certificate-verification, or other legitimate business purposes.

6.7 IQ LIFTING does not sell Personal Information for monetary compensation. We may share information with service providers and other parties as described in this Privacy Policy when reasonably necessary to operate the Services or conduct our business.

7.2 To create an Account, purchase or access a course, complete an assessment, receive a certificate, request support, or use other restricted features, you may be required to provide information such as your name, email address, login credentials, billing information, or other information reasonably necessary to provide the requested Service.

7.3 You are not required to provide Personal Information that is not necessary to use a particular Service. However, choosing not to provide required information may prevent IQ LIFTING from being able to provide certain features, products, courses, assessments, certificates, or support services.

7.4 You may adjust your browser settings to block, restrict, or delete certain Cookies. Disabling Cookies may affect the functionality of the Website or Services, including login sessions, course access, preferences, or other platform features.

7.5 Additional information regarding Cookies and similar technologies is provided in the Cookies section of this Privacy Policy.

8.2 You are responsible for keeping the information associated with your Account accurate and current. If your information changes, you may update it through your Account settings where available or contact IQ LIFTING for assistance.

8.3 You may also be able to manage certain communication or marketing preferences through your Account, email preferences, or the unsubscribe link included in promotional communications.

8.4 Depending on your location and applicable law, you may have the right to request access to Personal Information IQ LIFTING maintains about you or to request correction of inaccurate or incomplete Personal Information.

8.5 To submit a privacy-related request, you may contact IQ LIFTING using the contact information provided at the end of this Privacy Policy. We may take reasonable steps to verify your identity before processing a request in order to protect your Personal Information from unauthorized access or disclosure.

8.6 Certain information may not be available for modification or deletion where IQ LIFTING is required or permitted to retain it for legal, tax, accounting, security, fraud-prevention, dispute-resolution, training-record, certificate-verification, or other legitimate business purposes.

9.2 These measures may include access controls, account authentication, secure service providers, encrypted connections where appropriate, restricted access to Personal Information, and other safeguards appropriate to the nature of the information being processed.

9.3 IQ LIFTING relies on third-party platforms and service providers, including learning-management, hosting, payment-processing, email, and other technology providers, to help operate the Services. These providers maintain their own security practices and controls.

9.4 No method of electronic transmission, internet communication, or data storage is completely secure. While IQ LIFTING works to protect Personal Information, we cannot guarantee absolute security.

9.5 Users are responsible for maintaining the confidentiality of their Account credentials and for taking reasonable precautions to prevent unauthorized access to their Accounts. You should notify IQ LIFTING promptly if you believe your Account has been compromised or used without authorization.

10.2 When changes are made, the revised Privacy Policy will be posted on the Website and the “Last Updated” date at the top of the Policy will be updated.

10.3 If we make material changes that significantly affect how Personal Information is collected, used, or disclosed, IQ LIFTING may provide additional notice where appropriate or where required by applicable law.

10.4 Your continued use of the Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised Policy to the extent permitted by applicable law.

IQ LIFTING LLC

Email: info@iqlifting.com

You may also use this contact information to submit requests regarding access to, correction of, or other concerns about your Personal Information.